Privacy Policy

Introduction

Welcome to https://best-way-to-feed-garden-birds.feedersandmore.co.uk (hereafter referred to as “Best Way to Feed Garden Birds,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in compliance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA/CPRA) and California’s Consumer Privacy Rights Act (CPRAA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s Connecticut Transparency and Accountability of Data Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://best-way-to-feed-garden-birds.feedersandmore.co.uk
Any applications, services, and products offered through our platform
Interactions with our users through various channels, such as emails, phone calls, or text messages

Please note that this policy does not extend to third-party websites, applications, products, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy describes the ways in which we process personal data during your interactions with:

Authorized User Accounts: When you create an account to use our services, we collect and store account information, including your name, contact details, and login credentials.
Website Visits: We track visits to our websites using analytics tools. This includes logging your IP address, browser type, device information, and pages visited.
Communications: If you choose to receive our newsletters, emails, or other communications, we will use your contact details for this purpose. You can opt-out at any time through the unsubscribe mechanism provided in our communications.
Transactions and Purchases: When making a purchase on our site, we collect payment information, financial data, and order details to process transactions securely.

Personal Data Collection

We gather various types of personal data to enhance your experience and improve our services:

Account Information: This includes your name, email address, password (encrypted), and any profile details you choose to provide.
Payment Information: Credit or debit card numbers, payment history, and billing addresses are securely processed for transactions.
Financial Information: We may collect banking details or other financial data if you choose to use our direct billing services.
Purchase Information: Details of products or services bought from us, including quantities, dates, and prices, help us provide better customer service.
Mobile Device Identifiers: Unique device identifiers and mobile app usage data can be collected for analytics and personalization.
Location Data: With your consent, we may access your location to provide personalized content or recommendations.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve our products and services.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (with their permission).
Product Information: Details about the products you view or purchase on our site are used to enhance your shopping experience.

We obtain this data through direct user input, interaction with our systems, and automated technologies, including cookies and similar tracking tools. Third-party service providers may also share personal data with us for specific purposes, adhering to their own privacy policies.

Cookies

Cookies are small text files stored on your device by websites you visit. We use cookies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These ensure the basic functionality of our website, such as enabling secure log-ins.
Preference Cookies: They remember settings you’ve chosen, like language preferences.
Analytics Cookies: Used by our analytics providers to collect information about your use of our site, including pages visited and features used.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. When we no longer require this data, we securely delete or anonymize it in accordance with applicable laws.

Security Measures

Protecting your data is a top priority. We have implemented robust security measures to safeguard personal information:

Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard encryption protocols.
Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict data protection standards and regulations.
Access Controls: Our systems have access controls to ensure that only authorized personnel can access personal data for legitimate business purposes.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it promptly. Parents or legal guardians who believe their child’s personal information has been collected by us can contact us for deletion requests.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: You can request access to the personal data we hold about you and receive a copy of it.
Rectification: If your data is inaccurate or incomplete, you can ask us to rectify it.
Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your data.
Restriction: You may limit our processing of your personal data for specific purposes.
Portability: You have the right to receive a copy of your data in a structured, commonly used format.
Objection: You can object to the processing of your data for certain purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data privacy rights.

To exercise these rights or file appeals/complaints, please contact our Data Privacy Team at [email protected] or through written correspondence to:

Best Way to Feed Garden Birds
Data Privacy Team
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any questions related to privacy, data requests, unsubscribe requests, or technical issues, please contact us:

Email: [email protected]

Mail: Best Way to Feed Garden Birds, Data Privacy Team, [Address]